How to track your order

Updated July 2026 · 1 min read

Every order gets a live map from the moment the kitchen accepts it. Here's where to find it.

1. Open the Nana app and tap Orders in the bottom bar.
2. Select the order marked In progress.
3. The map shows your rider's position and the current ETA. It refreshes every few seconds.
4. Tap the phone icon to call the rider, or the chat icon to reach support.